Frequently Asked Questions
Everything you need to know about bringing CRAFTSMM quality into your home.
What materials are used in CRAFTSMM home products?
We prioritize sustainable, high-quality materials including solid hardwoods, premium linen, and eco-friendly ceramics to ensure durability and style for your living space.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items, please allow 10-14 business days for specialized freight delivery and handling.
Do you offer international shipping?
Currently, CRAFTSMM ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture is final sale.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's progress.
Are your products covered by a warranty?
Yes, all CRAFTSMM furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.